Shipping Container Warranty Coverage
When you buy from Moving Shipping Containers and Trailers, you are not just getting a steel box — you are getting dependable support from a company that stands behind what it sells. Our warranty program is designed to help protect your container purchase with clear coverage, simple activation steps, and a straightforward claims process.
DrySeal 5-Year Leak Coverage
Included with eligible container purchases at no extra cost.
What Is Covered
- Roof panel leaks
- Side wall panel leaks
- Qualified leak claims after warranty activation
- Repair kit support for approved claims
What Is Not Covered
- Door seals, gaskets, hinges, or door frame leaks
- Floor rot, floor damage, or floor leaks
- Surface rust, dents, scratches, or cosmetic wear
- Leaks caused by modification, misuse, relocation, or lack of maintenance
DrySeal Extended 25-Year Leak Coverage
Optional extended leak protection available only at the time of original purchase.
DrySeal Extended covers the same qualifying leak items as the standard DrySeal coverage, but for a longer period. It is designed for customers who want added confidence for the working life of their container.
SteelStrong 10-Year Structural Guarantee
Included with eligible container purchases at no extra cost.
What Is Covered
- Steel frame beams
- Core structural framework
- Qualifying structural issues under normal stationary storage use
What Is Not Covered
- Doors, seals, gaskets, hinges, or floors
- Surface rust, scratches, dents, or appearance-related concerns
- Damage caused by relocation, alteration, misuse, or impact
- Any container that has been modified after delivery
Warranty Activation
All eligible warranties must be activated within 30 days of delivery or pick-up. Activation creates a baseline record of your container condition and links coverage to your order.
- Full name as shown on the order
- Order number
- Container serial number
- Placement address or location
- Photo of the container as delivered or collected
How to Make a Claim
To begin a warranty claim, contact Moving Shipping Containers and Trailers with your order details, description of the issue, and clear photos of the affected area.
- Your full name and order number
- Description of the issue
- Photos of the affected area
- Additional documentation if requested
Maintenance Responsibilities
Your warranty is not a replacement for regular container maintenance.
The lifespan and performance of your container depends heavily on upkeep, especially in coastal, high-humidity, heavy-rainfall, or industrial environments. Damage caused by failure to maintain the container is not covered under warranty.
General Warranty Conditions
These conditions apply to all Moving Shipping Containers and Trailers warranty coverage.
- Warranty coverage applies to the original purchaser only and is non-transferable.
- Warranty activation is required within 30 days of delivery or pick-up.
- Normal wear and tear, surface rust, dents, scratches, cosmetic imperfections, and owner-caused damage are not covered.
- Warranties are void if the container is modified, misused, improperly maintained, or relocated where the structural warranty is concerned.
- Moving Shipping Containers and Trailers may request inspection photos, order records, or additional documentation before approving a claim.
- The warranties described on this page represent the full warranty agreement between the customer and Moving Shipping Containers and Trailers.